I’ve had this app for a few years now. I even subscribe to the Soul Surfer forecast because the complication looks cool on my watch. But that’s the only good thing about this app - the complication looks cool on the Apple watch. The surf tracking is horrible. It captures very few waves than the actual number of waves caught. Like seriously way off. Sometimes it even records zero waves. I observe this issue at different surf spots. I contacted the developer a couple of years ago and they told me to set the sensitivity to Slow. Did that, still did not record the waves. Then I tried setting the sensitivity to Medium and Fast, neither helped. I deleted the app from my phone and my watch and reinstalled, did not help. I turned off and on the watch before every session to make sure the watch is reset, did not help. Nothing that I tried helped. And I have gone through two Apple watches - still the same issue. I keep waiting for a fix that never came to this day. If you use Surfline Sessions on your watch, you’ll see Surfline Sessions is even way more accurate than this app. Don’t waste your time on this, and especially your money on the Soul Surfer subscription. It’s total garbage. I’ll just get the Rip Curl GPS 2 instead, which I should have done a long time ago. I wish the developer cared enough to fix this, but it’s been years and nothing has changed. I guess they just don’t care enough once they hook you in with the Soul Surfer subscription.
Hi, thanks for your review. It's good that you have changed the sensitivity settings, this sometimes work, although in 2-4 ft the medium setting should work alright. We use the GPS information provided by the device you use in the water. This works well in general, however on some beaches or some occasions the GPS info could be less accurate than others. With every release we improve the app and the accuracy of the measurements. We keep learning from the data we’re getting onwards. Please continue to use the app and you'll find out it'll also work well in 2-4 ft waves in general. Happy surfing!