TONER SCAMMERS: There’s a growing scam going...

TONER SCAMMERS: There’s a growing scam going down, says the Cypress-based Better Business Bureau: office-supply people who con firms into ordering their toner or paper, then bill them triple what the normal supplier does. . . . “We call them ‘Toner Phoners,’ ” says the BBB’s Lona Luckett. Office supply rip-offs are now among the top five complaints the BBB receives. If raided, Luckett says, these groups just “close their doors and open up down the street.”

Consumer Gripes

The top five Orange County complaints reported in 1991 to the area’s Better Business Bureau. Promotional prize schemes: 1,394 Mail-order foul-ups: 1,252 Office supply scams: 1,020 Magazine sales: 751 Auto dealers: 497