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* Learn how to improve customer relations Thursday at a lunchtime seminar sponsored by the Los Angeles Area Chamber of Commerce. Mark Nichols with Dale Carnegie Training and Pacific Bell sales manager Marshall Johnson will lead the 90-minute gathering set to begin at noon at the chamber’s downtown Los Angeles offices. The seminar costs $20 or $15 per person for groups of four or more.

Inside the business of entertainment

The Wide Shot brings you news, analysis and insights on everything from streaming wars to production — and what it all means for the future.

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